Shipping policy
Thank you for shopping with us. We strive to deliver your order quickly and safely.
Processing Time
Orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.
During periods of high order volume, processing may take slightly longer.
Shipping Rates
We offer simple and transparent shipping options:
Standard Shipping
Orders $0.01 – $38.99 → $5.99 shipping
Orders $38.99 and above → FREE shipping
Express Shipping
Express delivery option available for $12.00
Shipping options will be displayed at checkout.
Estimated Delivery Time
Delivery times vary depending on location.
United States: 7–12 business days
Canada / UK / Australia: 8–15 business days
Other international destinations: 10–18 business days
Please note delivery times are estimates and may vary.
Shipping Insurance
To ensure peace of mind, we provide shipping protection for all orders.
If your package is lost, damaged, or significantly delayed in transit, please contact us and our support team will assist with a replacement or solution.
Peak Season Notice
During holiday seasons, promotional events, or periods of high demand, shipping carriers may experience delays that are outside of our control.
Examples include:
Christmas & Holiday Season
Black Friday / Cyber Monday
Severe weather conditions
Customs inspections
We appreciate your patience during these periods.
Order Tracking
Once your order ships, you will receive a tracking number via email.
Tracking information may take 1–3 days to update after shipment.
Incorrect Address
Please double-check your shipping address before completing your order.
We are not responsible for packages delivered to incorrectly entered addresses.
If you notice an error, contact us immediately and we will try to update the order before shipment.
Contact Us
If you have any questions regarding your order or shipping, please contact us:
Email: oliviaggggg1@outlook.com
Phone: +1 (512) 290-5684
Our support team will respond as soon as possible.